Refund policy

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/verynecessaryfinds/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/verynecessaryfinds/privacy_policy).We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Note: Returns are NOT ACCEPTED on products from the thrift category of our shop, Food or Skincare.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@verynecessaryfinds.com. If your return is accepted, you are responsible for your return shipping label, we will instruct you on how and where to send your package. Items returned to us without first contacting us will not be accepted.

You can always contact us for any return questions at info@verynecessaryfinds.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right. However, we only dispatch the highest quality product.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about you item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.